Terms of service

Welcome to Drop Dew Beauty (dropdewbeauty.com). By accessing this website and placing an order, you agree to the following terms. Please read them carefully.

1. About Us
Drop Dew Beauty is operated by an individual trading as Drop Dew Beauty, based in Cape Town, South Africa. We stock skincare products and beauty devices, each chosen because it earns its place in helping skin stay hydrated and healthy — as reflected in our product selection on this site.

2. Products
We make every effort to display product details, descriptions, and images accurately. Colours and results may vary slightly due to screen settings and individual skin types. Skincare devices and products are intended for personal cosmetic use only and are not a substitute for professional medical or dermatological advice.

3. Pricing & Payment
All prices are listed in South African Rand (ZAR) and include applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice, though orders already placed will honour the price paid at checkout. Payments are processed securely through Yoco. We do not store your card details.

4. Orders & Processing
Once an order is placed, you will receive a confirmation email. Orders are processed within 2–4 business days, as outlined in our Shipping Policy. We reserve the right to refuse or cancel an order at our discretion — for example, in cases of suspected fraud, pricing errors, or stock unavailability — in which case you will be notified and refunded in full.

5. Shipping & Exchanges
Shipping timelines, delivery areas, and our exchange conditions are set out in our Shipping Policy and Return & Refund Policy. By placing an order, you agree to these terms.

6. Consumer Rights
Nothing in these Terms limits any rights you have under South Africa's Consumer Protection Act, 2008, including rights relating to defective goods or, where applicable, direct marketing transactions.

7. Intellectual Property
All content on this website — including text, images, logos, and branding — is the property of Drop Dew Beauty and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability
To the extent permitted by law, Drop Dew Beauty is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Nothing in this clause limits liability that cannot be excluded under South African law.

9. Changes to These Terms
We may update these Terms from time to time. Continued use of this website after changes are posted constitutes acceptance of the revised Terms.

10. Governing Law
These Terms are governed by the laws of the Republic of South Africa.

11. Contact Us
For any questions about these Terms, please contact us via our Contact page at dropdewbeauty.com.